I.B.I.S., Inc., Gold Certified Microsoft Partner, and Morrison Hershfield announce the selection of Microsoft Dynamics CRM for Customer Relationship Management functions at Morrison Hershfield. Providing clients with optimal engineering solutions that best meet their needs is vital to Morrison Hershfield’s business. As a 65 year old multidisciplinary engineering and professional services company with 15 offices and over 700 employees across North America, its professionals and practitioners are committed to “making a difference” technically, environmentally and socially, providing exceptional value to their clients.

Morrison Hershfield’s existing solution was created internally and could no longer meet the growth of the company. Management recognized a change was required to provide an easy to use platform that would support the desired growth and the firm’s goals.

After much research, it was clear to Morrison Hershfield that Microsoft Dynamics CRM addresses their business concerns and best meets the organization’s needs. They viewed Microsoft Dynamics CRM as a strategic solution providing the necessary tools to support client and prospect facing processes, leading to higher customer satisfaction levels. I.B.I.S., a leading Microsoft Dynamics CRM Partner, will implement the new solution.

“We are an engineering practice that doesn’t really have a traditional sales force but we recognize there are tangible benefits to having a company-wide CRM system to aid in managing customer relationships.  Our principals, department managers and engineers develop new business in the course of their daily work.  We needed a tool that would easily allow this group to track their opportunities and service our clients’ needs.  We chose Dynamics CRM because it clearly offered the best combination of features, cost and ease of use.” said Scott Steiding, Vice President of Global Marketing and Development at Morrison Hershfield.

“Morrison Hershfield is investing in its future and has selected a Customer Relationship Management solution that delivers on the Morrison Hershfield vision of understanding the client’s perspective. Morrison Hershfield is a fantastic organization to work with. They know that implementing a solution with the same look and feel of Microsoft Office products will give them an immediate boost in productivity which will increase their ability to deliver their world class services to their clients.” stated Andy Vabulas, Chief Executive Officer at I.B.I.S., Inc.

About Morrison Hershfield

Morrison Hershfield is an employee-owned multidisciplinary engineering firm that delivers integrated, innovative, cost effective and technically sophisticated solutions for infrastructure. With its unique blend of people, culture and capabilities, Morrison Hershfield’s vision is ‘to be the first call for engineering solutions that make a difference’, while remaining committed to providing exceptional value to clients. Morrison Hershfield is committed to making clients successful and to establishing long lasting relationships built on loyalty and trust. 

About I.B.I.S., Inc.

Founded in 1989, I.B.I.S., Inc. (www.ibis.com) provides business solutions which enable companies to maximize business success.  Through a strategic relationship with Microsoft, I.B.I.S. provides world class solutions for Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business Intelligence, and Custom Development.